H.H. Sheikh Hamdan reveals happiness index scores of Dubai government entities

The annual happiness index scores of Dubai government entities have been revealed by His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Dubai's Crown Prince and Chairman of the Dubai Executive Council.

Dubai Police heads the customer happiness index with an approval rating of 91.6 per cent, followed by the Roads and Transport Authority (90.1%), and the Dubai Health Authority (88.5%).

Meanwhile, the employee happiness index is headed by Dubai Statistics Centre (97.44%), followed by Dubai Police (96.68%) in second spot, and Dubai Public Prosecution (95.86%) in third place.

While announcing the results on Twitter, Sheikh Hamdan said the average rating for Dubai government's customer happiness index touched 84 per cent, while it was 89 per cent for employee happiness.

We congratulate the top 3 entities scoring the highest employee happiness score: @DubaiStatistics, @DubaiPoliceHQ, and @DubaiPP. @DubaiPoliceHQ also ranked 1st in customer happiness, while @rta_dubai and @DHA_Dubai came in 2nd and 3rd, respectively. pic.twitter.com/It5wIJTVc1

— Hamdan bin Mohammed (@HamdanMohammed) January 18, 2021

As promised in September 2019,the results of Dubai Gov't Customer &Employee Happiness Index are released every year on January 18.This year's results are promising, despite global Covid-19 challenges. Average customer happiness reached 84% & average employee happiness reached 89%

— Hamdan bin Mohammed (@HamdanMohammed) January 18, 2021

Dubai Gov't operations involve a focus on excellence and innovation. The happiness of the customer & employee is never absent from the mind of @HHShkMohd. We look forward to further achieving the aspirations of every customer & employee of the Gov't of Dubai.

— Hamdan bin Mohammed (@HamdanMohammed) January 18, 2021