AD on-demand bus service tops one million passenger trips

Abu Dhabi Mobility has marked the completion of one million passenger trips on the Abu Dhabi Link on-demand bus service since its launch in 2020.

The service provides a bus upon request to transport members of the public from their current locations to their desired destinations within specific areas.

The total number of passenger journeys in 2023 amounted to 367,000 trips across various locations, including 146,000 trips in Al Shahama , 84,000 trips on Yas Island, 53,000 trips on Saadiyat Island, and 84,000 trips in Khalifa City. Additionally, the Abu Dhabi Link application was downloaded 27,000 times throughout the year. 

The on-demand bus service usage has increased from 50,000 trips in 2020,  with the expectation of reaching 400,000 trips in 2024.

In total, the buses covered more than 4 million kilometres to fulfil 80 per cent of requests.

Abdulla Al Marzouqi, Director General of Integrated Transport Centre, expressed his pride in celebrating this significant milestone highlighting the commitment to continuously develop the service by utilising the latest technological advancements, algorithms, and real-time tracking technologies to ensure a seamless and reliable transport experience for the increasing number of users.

Abu Dhabi Link buses run daily from 6 a.m. to 11p.m. and is accessible through the Abu Dhabi Link app in the Apple Store and Google Play.They serve different areas, such as Yas Island, Khalifa City, Saadiyat Island, and Al Shahama, for a fare of AED2 with the Hafilat card.