du, Etisalat told to stop automatic renewals of pay-per-use data packs

Authorities in the UAE are taking steps to protect consumers from excessive mobile charges.

The Telecommunications Regulatory Authority (TRA) has told du and Etisalat to discontinue pay-per use data packages unless the subscriber explicitly requests it from the operator. 

Pay-per-use data packages would automatically renew once a user would subscribe for them. 

This would often lead to the deduction of large amounts of credit from a mobile users’ account without them knowing. 

More from Local News

News

  • UAE welcomes 25 patients from Gaza

    The 16th group of wounded Palestinian children and cancer patients arrived in the UAE early on Saturday, April 27.

  • Earthquake hits Khor Fakkan Coast

    An earthquake measuring 2.8 was recorded in Khor Fakkan Coast at 03:03 (UAE time) on 27th April 2024, according to the National Seismic Network of the National Centre of Meteorology (NCM).

  • Dubai-Sharjah bus services resume

    Dubai's Roads and Transport Authority (RTA) has confirmed that its inter-city bus routes connecting Sharjah are now operating normally following recent disruptions to the schedule due to the weather conditions.