Dubai Courts streamlines services for senior citizens, people of determination

Dubai Courts is taking further measures to make it easier for senior citizens and people of determination to access judicial services.

Its latest service package is designed to streamline judicial procedures for these customers.

The initiative includes financial assistance for litigants who are unable to pay legal fees, the provision of voluntary legal consultation services, as well as assistance in paying the debts of insolvent people against whom judicial rulings were issued by Dubai Courts.

The service package is focused on significantly improving user experience and raising the efficiency of service delivery.

It also supports the goals of Dubai Social Agenda 33 to strengthen the social system through protection, care and empowerment.

The new initiative includes these services:

• Shore: Voluntary legal consultation services in cooperation with accredited law firms in Dubai.
• Sanad: Voluntary legal representation in cases, in partnership with accredited law firms in Dubai.
• Postponement and exemption from fees: Assistance for litigants who are unable to pay legal fees by postponing or exempting them.
• Aoun: Support for financially insolvent litigants who cannot pay expert costs of professional services in cases, in partnership with accredited service providers.
• Courts of Goodness: Assistance in paying the debts of insolvent people against whom judicial rulings were issued by Dubai Courts.
• Al Adheed Services: Providing Al Adheed Centres’ services free of charge to the targeted groups.
• Qareeb: Transfer service to Dubai Courts services.

Additional services include:

• Priority at service centres
• Priority call centre services
• Dedicated parking
• Rooms allocated for video calling

The services can be obtained through the call centre 043347777, the Dubai Courts website and its service centres across Dubai.

.@DubaiCourts launches an integrated package of services aimed at facilitating and streamlining judicial procedures for senior citizens and people of determination. This initiative reinforces #Dubai Courts’ commitment to sustainable development and advances its contribution to… pic.twitter.com/I5c7l0t1Ya

— Dubai Media Office (@DXBMediaOffice) July 8, 2024