Dubai public transport system attracts 346 million riders in 2020

Dubai’s public transport network continues to attract high passenger numbers despite the challenges triggered by the COVID-19 pandemic.

According to the Roads and Transport Authority (RTA), nearly 346 million people used public transport means in 2020, clocking a daily average of 947,000 riders.

The figures are for the metro, tram, buses and marine transport (abra, ferry, water taxi and water bus), in addition to e-hail rides, smart rental vehicles and taxis.

• Dubai Metro served 113.63 million riders last year (74.45 million for the Red Line and 39.172 million for the Green Line)
• Dubai Tram served 3.65 million riders, public buses carried 95.41 million passengers and marine transit means ferried 8.05 million riders
• Shared transport means, such as e-hail and smart rental vehicles lifted catered to 15.29 million people, while taxis (Dubai Taxi and Franchise companies) served 109.94 million passengers

"RTA implemented top international practices in tackling COVID-19 to nurture a safe and healthy environment for riders and staff of mass transit means," said Mattar Mohammed Al Tayer, Director-General, Chairman of the Board of Executive Directors of the RTA.

"Measures taken were based on three pillars, the first is to ensure the safety of all employees through fostering a sound and safe working environment. The second is to ensure RTA’s facilities and public transit means are free from COVID-19 hazards to ensure the continuity of services in the Emirate. The third is to continue supporting Dubai Government efforts in fighting the pandemic," explained Al Tayer.

346 million riders in #Dubai used mass transit means, shared transport and taxis in 2020 despite Covid-19 challenges, at a time that saw the implementation of precautionary measures to maintain the safety of passengers.https://t.co/d9yLp7C1Dt pic.twitter.com/bMBeluabqX

— Dubai Media Office (@DXBMediaOffice) February 17, 2021