Dubai scores high in UN e-government survey

Dubai is consolidating its reputation as one of the world’s best digital governments.

It ranks fifth globally and first in the Arab world in the United Nations' latest E-Government Survey.

The city features in the list of the world’s best-performing digital governments that received a 'Very High' rating.

It also earned top ranking in vital indicators like Institutional Framework, Content Provision and Service Provision, and stood fourth in the Technology indicator.

The UN's latest index assessed digital governments in major cities across 193 UN member countries.

"Dubai’s exceptional performance in the UN’s Local Online Service Index demonstrates the strategic vision and the steadfast commitment of the leadership to ensure Dubai’s digital government offering surpasses the highest global benchmarks," said His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of The Executive Council of Dubai.

Dubai ranks 5th globally and 1st in the Arab World in the Local Online Service Index (LOSI) 2022, part of @UN’s E-Government Survey pic.twitter.com/Xe4MvdDpED

— Hamdan bin Mohammed (@HamdanMohammed) September 29, 2022

The 2022 Local Online Service Index comprises 86 indicators relating to five criteria: institutional framework (8), content provision (25), services provision (18), participation and engagement (17), and technology (18).

The Index is consistent with the UN sustainable development goals (SDGs), which are based on the premise that cities are the most prominent engines of urban growth, and that they play a vital role in driving global change from the bottom up.

Local governments are also playing their part in setting policies to promote and drive change, given that most SDGs contain objectives that are directly or indirectly related to the day-to-day operations of local and regional governments.