Dubai's RTA smart mini-bus service hits 193,000 users

Dubai's app-based shared minibus service, operated by the Roads and Transport Authority (RTA), has served over 193,000 users since its launch in December 2024.

The pre-booked service allows passengers travelling in the same direction to share a ride booked through smart applications, as part of the RTA's strategy to expand sustainable public transport and support Dubai's vision of becoming a global leader in smart mobility.

The service recorded its strongest monthly performance in October 2025, when it carried more than 18,000 passengers, highlighting rising demand for convenient transport links between residential communities, business districts and other key destinations.

The authority added that the shared smart buses also support Dubai's sustainability objectives by improving vehicle utilisation, reducing traffic congestion and cutting carbon emissions, as well as strengthening links between residential and commercial areas and the wider public transport network.

The service currently operates across several key areas of Dubai, with further expansion under study in response to growing demand.

Three approved operating platforms now provide the service, offering passengers more choice while promoting innovation and raising service standards in line with international best practices in smart mobility.

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