H.H. Sheikh Mohammed announces 3 best, worst govt depts on bureaucracy

His Highness Sheikh Mohammed bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and the Ruler of Dubai has named the best and worst government departments in the bid to eliminate bureaucracy.

His Highness said, in a post on social media, that the Ministry of Justice, the Ministry of Foreign Affairs of State, and the Ministry of Energy and Infrastructure have excelled in their efforts to combat bureaucracy.

He listed Emirates Post, the Pensions Authority, and the Ministry of Sports as the worst entities.

Sheikh Mohammed wrote, "At the end of 2023, we launched a movement to eliminate and reduce bureaucracy in the departments. We launched an assessment of the extent of the departments’ response to ensure better services, higher efficiency, and facilitation of people’s lives."

البيروقراطية الحكومية .. هي فن تحويل الأشياء البسيطة إلى معقدة … وفن خلق أنظمة إدارية لمحاربة الإبداعات الفردية…

في البيروقراطية الحكومية الإجراءات أهم من النتائج .. والأوراق أهم من إنجاز الخدمة.. والأنظمة والقواعد وضعت للحد من التفكير خارج الصندوق …

أطلقنا في نهاية 2023… pic.twitter.com/MTkCctbGK4

— HH Sheikh Mohammed (@HHShkMohd) February 9, 2025

He added, "We say to those who do not make sufficient efforts: The bad systems created by government bureaucracy over the years can be changed by bold and quick decisions in days. As well as people and officials."

Sheikh Mohammed said that "Government bureaucracy is the art of turning simple things into complex ones…and the art of creating administrative systems to combat individual creativity…In government bureaucracy, procedures are more important than results, papers are more important than service delivery, and systems and rules are put in place to limit thinking outside the box."