MoHAP introduces more telemedicine services to UAE residents

The Ministry of Health and Prevention (MoHAP) has introduced more telemedicine and health monitoring services.

Through their Virtual Doctor Platform, they are able to offer specialized care and medical consultations remotely. 

The innovative platform was launched at the beginning of the COVID-19 outbreak in the UAE, and is available in several languages including Arabic, English, German, Russian and several Indian languages. 

Delivered by highly qualified and well trained medical staff, the newly introduced services will be available around-the-clock. 

Emirati postgraduate doctors residing in Canada, Turkey, and New Zealand are currently taking part in the telemedicine service.

Statistic have also revealed that more than 97,000 COVID-19-related calls have been received from across the UAE so far. 

"In line with the directives of the UAE Government, MoHAP is committed to promoting the quality of life and sustaining the healthcare services, with all preventive measures in place. The platform is providing round-the-clock proactive preventive services and virtual consultations to meet a patient’s needs and curb healthcare costs," said  Dr. Hussein Abdel Rahman Al-Rand, Under-Secretary of the ministry’s Health Assistant Sector, Health Centres, and Clinics.

He also added that the service will help reduce the flow of patients with normal cold and flu cases, as well as suspected COVID-19 cases to health facilities.

As part of raising awareness about the Virtual Doctor Service, MoHAP has installed a podium at the Dubai Mall. 

The podium, available until August 23, includes interactive screens displaying various disease categories. Once the desired category has been selected, the user can then speak with the medical staff.