Dubai's Electricity and Water Authority has become the first UAE government organisation to get their own verified WhatsApp account.
The new feature will use Artificial Intelligence so customers who opt to use the new channel can chat with Rammas, DEWA's virtual team member.
The service is available round the clock in both Arabic and English.
You can chat with DEWA on their official WhatsApp number 046019999.
UAE welcomes 25 patients from Gaza
The 16th group of wounded Palestinian children and cancer patients arrived in the UAE early on Saturday, April 27.
Earthquake hits Khor Fakkan Coast
An earthquake measuring 2.8 was recorded in Khor Fakkan Coast at 03:03 (UAE time) on 27th April 2024, according to the National Seismic Network of the National Centre of Meteorology (NCM).
Dubai-Sharjah bus services resume
Dubai's Roads and Transport Authority (RTA) has confirmed that its inter-city bus routes connecting Sharjah are now operating normally following recent disruptions to the schedule due to the weather conditions.
Dubai Municipality clarifies 'dead fish' phenomenon
Dubai Municipality has clarified that dead fish that were spotted recently in some water channels in the emirate is a natural phenomenon.
Abu Dhabi court adjourns case of 84 facing terror charges
The next hearing of a case involving 84 people charged with establishing and managing a terrorist organisation in the UAE, has been adjourned to May 2.
UAE President pledges $40 million more towards 'species conservation'
President His Highness Sheikh Mohamed bin Zayed Al Nahyan has pledged an additional $40 million to support grassroots species conservation programmes globally under the MBZ Fund.
Emirati Field Hospital in Gaza completes complex tumour removal
The Emirati field hospital in Gaza has achieved a remarkable medical feat by removing a massive 5kg tumour from a patient's abdomen.
UAE, Austria discuss ways to boost partnership
The UAE and Austria have discussed strategic partnership developments and plans to boost cooperation.
No parking fines in Sharjah's rain-hit areas
Sharjah City Municipality has confirmed that no fines have been imposed on motorists who violated public parking regulations during the recent extreme weather conditions.
Sharjah students to return to on-site learning
All educational institutions in Sharjah will resume face-to-face lessons from Monday, April 29.
Dubai sets up crisis management office to handle health emergencies
The Dubai Health Authority (DHA) has established a Disaster and Crisis Management Office as part of efforts to enhance the health security system in the emirate.
Dubai's bus-on-demand serves new route
Dubai's Roads and Transport Authority (RTA) has expanded its 'Bus on Demand' service to Business Bay following a successful month-long trial.
UAE approves first vertiport for electric flying vehicles
The General Civil Aviation Authority (GCAA) has granted operational approval for the UAE's first vertiport.
UAE welcomes review report supporting UNRWA's 'crucial' performance
The UAE has welcomed a review report on the performance of the United Nations Relief Works Agency for Palestine Refugees (UNRWA), affirming its crucial role in supporting relief and development efforts for the Palestinian people.
All blocked roads reopen in Sharjah days after record rains
The local Emergency, Crisis and Disaster Management Team in Sharjah has confirmed the reopening of all roads, which had been blocked after record rains last week left several parts indundated.
'Very limited' cases linked to water contamination: MoHAP
The Ministry of Health and Prevention has treated a "very limited" number of cases that showed some symptoms of being affected by water contamination.
Dubai Police waives traffic fines incurred on April 16
Dubai Police will drop traffic fines incurred by motorists on April 16 when the city experienced extreme weather conditions.
UAE allocates AED 2 billion to deal with rain-damaged homes
The UAE cabinet has approved a AED 2 billion package to deal with damages to citizens' homes during the recent severe weather conditions.
Over 1,300 firms fined for breaking Emiratisation rules
As many as 1,320 private establishments have been caught violating Emiratisation rules since mid-2022.
UAE, Egypt airdrop more Gaza aid
The UAE and Egypt have delivered another 82 tonnes of aid to the northern Gaza Strip under a joint airdrop operation.
The 16th group of wounded Palestinian children and cancer patients arrived in the UAE early on Saturday, April 27.
An earthquake measuring 2.8 was recorded in Khor Fakkan Coast at 03:03 (UAE time) on 27th April 2024, according to the National Seismic Network of the National Centre of Meteorology (NCM).
Dubai's Roads and Transport Authority (RTA) has confirmed that its inter-city bus routes connecting Sharjah are now operating normally following recent disruptions to the schedule due to the weather conditions.
