Dubai's Electricity and Water Authority has become the first UAE government organisation to get their own verified WhatsApp account.
The new feature will use Artificial Intelligence so customers who opt to use the new channel can chat with Rammas, DEWA's virtual team member.
The service is available round the clock in both Arabic and English.
You can chat with DEWA on their official WhatsApp number 046019999.
UAE supports Bahrain resolution on Strait of Hormuz
The UAE, alongside the GCC and Jordan, has announced its support for Bahrain's resolution to the United Nations' Security Council that affirms the need for the Strait of Hormuz to be opened for all transit passage without any state control.
Dubai rejects claims of Iranian attack on data centre
Authorities in Dubai have denied reports that Iran carried out a strike on an Oracle data centre in the emirate.
Some UK education boards cancel IGCSE, A-level exams for UAE
Some UK education boards have announced cancellation of IGCSE and International A Level exams in the UAE that were scheduled to be held in May and June.
UAE expresses solidarity with Pakistan and Afghanistan over devastating floods
The UAE has expressed solidarity with Pakistan and Afghanistan after torrential rain triggered devastating floods and landslides in the region, killing and wounding a number of people.
UAE President and King of Jordan discuss regional developments
UAE President His Highness Sheikh Mohamed bin Zayed Al Nahyan has discussed the serious implications of military escalation in the region during a call with King of Jordan Abdullah II bin Al Hussein.
UAE intercepts 19 ballistic missiles and 26 drones on Thursday
UAE air defences have successfully intercepted 19 ballistic missiles and 26 drones launched from Iran on Thursday, the Ministry of Defence said.
UAE, seven other nations strongly condemn Israel's death penalty law
Foreign Ministers from the UAE, Turkey, Egypt, Jordan, Indonesia, Pakistan, Saudi Arabia and Qatar have strongly condemned the Israeli parliament's enactment of a law that allows the imposition of the death penalty against Palestinians.
Minor damage reported after missile interception in Abu Dhabi
Authorities have responded to an incident in the vicinity of Khalifa Economic Zones Abu Dhabi (KEZAD) that occurred due to a successful missile interception.
UAE emphasises maritime navigation security at IMO session
The UAE has stressed the importance of strengthening maritime navigation security during its participation at the 50th session of the Facilitation Committee of the International Maritime Organisation (IMO).
UAE responds to new wave of missile threats
Authorities are urging the public to stay in a safe location as UAE defence systems respond to incoming missile and drone threats from Iran.
UAE: Iranian community part of nation’s diverse social fabric
The Ministry of Foreign Affairs has affirmed that the UAE is home to a respected and valued Iranian community, describing it as an integral part of the country’s social fabric.
UAE and US Presidents discuss regional developments
UAE President His Highness Sheikh Mohamed bin Zayed Al Nahyan and US President Donald Trump have held a phone call to discuss the latest developments in the region and their impact on peace and security.
UAE defence systems intercept missile and UAV threats
The UAE’s air defence systems are responding to incoming missile and drone threats from Iran.
UAE participates in 43rd session of Council of Arab Interior Ministers
The UAE, led by His Highness Lieutenant General Sheikh Saif bin Zayed Al Nahyan, Deputy Prime Minister and Minister of Interior, has taken part in the 43rd session of the Council of Arab Interior Ministers, held virtually.
Sheikh Hamdan directs move to set up unified platform for government services
His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and UAE Deputy Prime Minister, on Wednesday directed all Dubai government entities to integrate services for individuals and businesses into a unified digital ecosystem within one year.
Dubai to roll out free parking, discounted transport fares for senior Emiratis
Senior Emiratis in Dubai will soon enjoy free parking and discounted rates while using public transport under the a new partnership to support the 'Family First' programme.
One dead in debris incident at farm in Fujairah
Authorities have announced on Wednesday that fallen debris from a drone interception at a farm in Fujairah's Al Rifaa area on Wednesday caused the death of one individual.
One injured from fallen sharpnel in Umm Al Quwain
One person has been injured from falling shrapnel following a drone interception in Umm Al Quwain, authorities confirmed on Wednesday.
UAE carriers issue entry and transit restrictions for Iranian nationals
Starting April 1, Iranian nationals will not be allowed to enter or transit through the UAE, with exemptions for Golden Visa holders.
UAE intercepts 5 ballistic missiles and 35 drones on Wednesday
UAE air defences have successfully intercepted 5 ballistic missiles and 35 drones launched from Iran on Wednesday, the Ministry of Defence said.
The UAE, alongside the GCC and Jordan, has announced its support for Bahrain's resolution to the United Nations' Security Council that affirms the need for the Strait of Hormuz to be opened for all transit passage without any state control.
Authorities in Dubai have denied reports that Iran carried out a strike on an Oracle data centre in the emirate.
Some UK education boards have announced cancellation of IGCSE and International A Level exams in the UAE that were scheduled to be held in May and June.
