Emirates NBD has issued an apology to its customers after several people took to social media to report unauthorised transaction alerts that allegedly wiped out their bank accounts.
In messages sent to their customers, Emirates NBD urged them to "disregard" the SMS sent out on Sunday titled "RA DISB MIGRATION".
It added that the messages were sent in "error" during a "system upgrade".
"There are no changes to your account balance," the bank confirmed.
Several residents reported receiving transaction SMSes from the bank that allegedly left their accounts with zero balance.
"We sincerely apologise for any inconvenience this may have caused," the bank added.
Zayed Sustainability Prize unveils 2027 finalists following record global entries
Bookings open for Etihad Rail's Dubai-Abu Dhabi route ahead of launch
22 men arrested in Dubai for posing as beggars and scamming people
H.H. Sheikh Mohammed's 'The Letters' arrives in UAE bookstores in October
UAE launches 'Abu Dhabi Call to Action' on environmental crime
H.H. Sheikh Hamdan approves strategy for Dubai Longevity Authority
Sheikh Abdullah attends UAE Youth Dialogue at UN General Assembly
UAE delegation holds economic, health talks at UN General Assembly
UAE signs judicial agreements at UN Crime Congress in Abu Dhabi
UAE workshop discusses priorities for People of Determination strategy
UAE highlights need to protect food supplies from global disruptions
Saif bin Zayed meets justice, interior ministers on crime congress sidelines
UAE highlights efforts to advance international judicial cooperation
Sheikh Abdullah holds bilateral talks with global counterparts at UN
Three UAE aid convoys enter Gaza carrying 458 tonnes of supplies
H.H. Sheikh Sultan earns Exeter PhD in Management
RTA launches smart testing facility at Dubai Silicon Oasis
'Abu Dhabi Declaration' adopted as UN crime congress opens
Qatar Emir offers condolences to H.H. Sheikh Mohammed
UAE President meets senior Uzbekistan official
