More than 528 million transactions were processed by Dubai's Roads and Transport Authority (RTA) in 2020.
These transactions were executed through the RTA's website, smartphone apps, self-service machines and the virtual assistant, Mahboub.
The bulk of the requests were related to licensing, Salik, parking and journey planner services.
According to Mohammed Al Mudharreb, CEO of the RTA's Corporate Technology Support Services Sector, "99.83 per cent of RTA’s total transactions last year were processed digitally, as transactions through service counters or direct service accounted for just 0.17 per cent".
Half-a-billion digital transactions were processed by @rta_dubai in 2020.https://t.co/5eWERjtg2B pic.twitter.com/GU5MqHFM0a
— Dubai Media Office (@DXBMediaOffice) February 14, 2021


UAE announces new cut-off age for KG, Grade 1 school admissions
UAE issues yellow alert as dusty conditions reduce visibility
Traffic diversions in Ras Al Khor for Dubai Metro Blue Line works
UAE set for second phase of single-use plastic ban
Minor earthquake recorded east of Saudi Arabia
World’s Coolest Winter campaign spotlights UAE entrepreneurs
H.H. Sheikh Hamdan highlights social cohesion in 'Dubai Lunch' initiative
Dubai tests drones to clean traffic signals
UAE leaders hail 'enduring bonds of friendship' on Bahrain's National Day
UAE locally produces 3 oncology medicines to strengthen fight against cancer
UAE stands in solidarity with Morocco over deadly flash floods
Dubai mandates front number plates for delivery bikes
UAE condemns drone attack on peacekeeping base in Sudan
UAE condemns Israel’s approval to establish 19 settlements in West Bank
UAE, European Commission Presidents explore closer ties
H.H. Sheikh Hamdan reviews Dubai Customs' innovative progress
UAE, Cyprus Presidents discuss enhancing strategic partnership
Emirates, Dubai Humanitarian launch airbridge for Sri Lanka cyclone victims
UAE opens Emirates Medical Centre to serve patients in Gaza
