Authorities in Dubai have made it a lot easier for residents to file complaints about unwanted flyers and other promotional materials distributed in residential facilities.
According to the Department of Economy and Tourism (DET), complaints can be submitted through the 'Dubai Consumer' app and the Consumerrights.ae website.
"The process is simple – all you need to do is to go to the app or website, and attach a picture of the annoying promotional material along with your contact information. We will take up the issue with the merchant concerned," explained Ahmad Al Zaabi, Director of Consumer Protection at DET.
However, if the promotional material belongs to a company licensed in another emirate, the complaint must be filed to the competent authorities in that particular emirate.
The DET said that dumping promotional stickers and flyers outside buildings and homes is not only annoying but also affects the general appearance of the city.
It has urged traders to avoid unauthorised distribution of marketing materials as it will be considered an explicit violation.
. @Dubai_DED will address consumer complaints on unsolicited promotional flyers and stickers. #Dubai pic.twitter.com/TdJEhziU05
— Dubai Media Office (@DXBMediaOffice) June 6, 2022


Dubai police foil robbery worth AED660K
H.H. Sheikh Mohammed asks UAE to raise flag on November 3
Saqr Ghobash to lead FNC delegation to Azerbaijan
Dubai Police handles 713,000 non-emergency calls in 2024
H.H. Sheikh Mohammed unveils Dubai Museum of Art
Dubai Police launch 'Fit Zone 2025' to support inmates' health
Abu Dhabi to host global pledging event for polio eradication
H.H. Sheikh Hamdan congratulates Dubai's first Student Council
Abu Dhabi Crown Prince to lead UAE delegation at APEC Summit
UAE condemns Israeli Knesset move to annex West Bank
UAE breaks ground on world’s largest solar and battery project
AED 500 million endowment to support Arab Reading Challenge
Sharjah to enforce new lane rules for bikes, trucks and buses
Tunisian twins crowned Arab Reading Champions
Dubai simplifies permit process for Emirati villas
UAE extends deadline to obtain Advertiser Permit
Abu Dhabi Police launch 'Be Cautious' cybersecurity campaign
Sheikh Tahnoon meets US Special Envoy Witkoff, Kushner
New partnership strengthens Dubai’s drive for inclusive education
Traffic diversions in International City for Dubai Metro Blue Line works
