Boost for healthcare as SEHA signs deal with patient information firm

Abu Dhabi Health Services Company (SEHA) has signed an agreement with EIDO Healthcare UK, the global leader in patient information, to support the consent process.

It's part of the UAE's largest healthcare provider's drive towards elevating patient care and experience.

Under the deal, EIDO Healthcare will provide SEHA facilities with access to a library of procedure-specific consent information documents.

These documents are designed to enable shared decision-making between doctors and patients.

By having access to a robust library of downloadable procedure-specific information, SEHA clinicians will be able to further enhance their skills to engage with patients in educative and informative conversations before they sign consent, ensuring they are well-informed about the procedure or surgery.

The consent information documents are written by practicing specialist clinicians and undergo a rigorous twelve-stage editorial development process, including association peer review and patient feedback.

For almost 20 years, EIDO Healthcare has been providing resources and support to help health professionals reduce the risk of litigation.

Currently used in over 1,000 hospitals across four continents, the library is reviewed and endorsed by a number of Royal Colleges and Associations from around the world.

Dr. Gareth Goodier, Group Senior Advisor, SEHA, said: "Our strategic outlook is unwavering in prioritising the importance of a patient-centric approach at all SEHA facilities. By establishing an agreement with EIDO Healthcare, we are bringing a library of integral resources in multiple languages to our clinicians’ doorstep, ensuring that all our patients receive clear and transparent communication."

Alistair Firth, Chief Executive Officer of EIDO Healthcare, added "We have been a valued partner in the UK to 60 per cent of acute NHS hospitals, 80 per cent of private hospitals, alongside healthcare bodies in Australia, Canada, and South Africa. We have been providing information in Arabic to Emirati patients who travel to our partner hospitals in the UK and we are excited to be now working with SEHA to support them in their drive to enhance their patients experience and provide a truly informed decision-making process."